Shipping policy
Processing Time All orders are processed within 1-3 business days after payment confirmation.
Delivery Times
- Dachshund Anxiety Vest: 3-7 business days (ships from USA warehouse)
- Personalized Harness: 7-15 business days (ships from China via CJPacket)
- Personalized Collar: 7-15 business days (ships from China via CJPacket)
Tracking You will receive a tracking number by email once your order ships. You can track your order at any time using that number.
Free Shipping We offer free shipping on all orders over $35.
Shipping Destinations We currently ship to the United States only.
Delays Occasionally shipping may take longer due to customs or carrier delays outside our control. If your order hasn't arrived within 20 business days, contact us and we'll investigate immediately.
Lost Packages If your package is lost in transit, contact us at wienerworld.cr@gmail.com and we'll send a replacement or issue a full refund.
Questions? Email us at wienerworld.cr@gmail.com — we respond within 24 hours.